Refund Policy
Last updated: June 20, 2026
We want you to feel confident purchasing from WH2L Digital. Every guide and category bundle comes with a 30-day money-back guarantee, described below.
1. 30-Day Money-Back Guarantee
If you purchase a guide or category bundle and decide it isn't right for you, you can request a full refund within 30 days of your purchase date — no detailed justification required. We'd simply ask that you've genuinely given the material a look before requesting a refund.
2. How to Request a Refund
To request a refund, email us at:
Please include:
- The email address used at checkout
- The name of the guide or category bundle you purchased
- The approximate date of purchase
We aim to process all refund requests within 3-5 business days. Refunds are issued to the original payment method via Stripe.
3. After 30 Days
Refund requests made more than 30 days after the purchase date are evaluated on a case-by-case basis but are not guaranteed.
4. Digital Product Nature
Because our products are instantly delivered digital downloads, we rely on the honor system for our guarantee rather than requiring proof of non-use. We trust our customers, and in turn we ask that the guarantee be used in good faith.
5. Duplicate or Accidental Purchases
If you accidentally purchased the same guide twice, or purchased a guide that is already included in a category bundle you own, contact us and we'll refund the duplicate charge promptly — this does not count against the 30-day window above and is handled immediately upon verification.
6. EU/UK Customers
This 30-day guarantee is offered to all customers regardless of location, including those in the European Union and United Kingdom, and is intended to meet or exceed standard consumer protection expectations for digital content purchases. See our Terms of Service for additional detail on digital content and the statutory right of withdrawal.
7. Contact Us
Questions about this Refund Policy can be sent to wh2ldigital@gmail.com.